Pros: Accessibility, Zero Commute Time, Greater Scheduling Flexibility
With teletherapy, clients don’t have to worry about the time or stress of traveling to a physical office. I have found that teletherapy is especially effective for mothers during the postpartum period. There is no worry about leaving a newborn at home or finding childcare. Teletherapy also provides increased flexibility for scheduling appointments that fit into busy schedules.

Cons: Possible Technical Difficulties, Potential for Less Personal Connection
If you have slow or spotty internet connection, you may experience glitches like frozen screens or temporary loss of audio. Some clients also find that online therapy is more impersonal than visiting a therapist in their physical office. While I prefer to work with clients in person, I have found that there are also ways to establish good rapport through teletherapy.

During the COVID-19 era, teletherapy became a unique option available to clients who would not otherwise have been able to participate in counseling. The insurers I work with have announced that they will be covering teletherapy through at least the end of July 2020. (This date may be extended.)

Tricare and some Cigna plans already had the teletherapy option available to their subscribers prior to COVID-19 and will continue to honor teletherapy beyond the pandemic as an option.